The strategies that follow directly correspond to the questions in the rating tool that you completed. For example, Strategy 1 corresponds to Question 1 in the rating tool (“To what extent does your organization have clear practices in place to create and sustain physical safety?”). If you responded “somewhat,” “not at all,” or “no” to that question, then you may want to review Strategy 1, which provides bulleted recommendations and resources, such as podcasts, webinars, articles, and so on that will help reinforce and illustrate how to successfully implement the strategy.
Domain 2 – Strategies and Implementation Resources
Creating and Sustaining a Safe and Supportive Culture
Learn how to create and sustain an organizational culture that enhances the physical and psychological safety of staff and supports their well-being.
Step 3
Strategies and Implementation Resources
Table of Contents
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To what extent does your organization have clear practices in place to create and sustain physical safety?
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To what extent does your organization provide training on how to manage dangerous situations or threats from clients or families?
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To what extent does your organization have clear practices in place to create and sustain organizational psychological safety?
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To what extent does the organization have clear practices in place to create and sustain individual psychological safety?
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To what extent does your organization clearly define and communicate that STS is an occupational hazard and not an individual issue?
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To what extent does the organization have easily accessible support in place for staff to address the cumulative impact of trauma exposure at work?
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To what extent is the use of support to address the cumulative impact of trauma exposure normalized in your organization?
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To what extent does the organization have easily accessible support in place for staff when a critical incident occurs?
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To what extent is the use of supports to address critical incidents normalized in your organization?
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To what extent does the organization recognize that there may be different needs for staff to address STS depending on their role in the organization as well as their background?
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To what extent does the organization have guidelines that strongly discourage staff from sharing graphic trauma details with one another both during formal meetings and informal connections?
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To what extent does the organization work to manage trauma inputs and ensure that there is not unnecessary reiteration or review of case details?
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To what extent does the organization support staff to have clear breaks from the work, such as having coverage when on vacation, not having expectations for working during off time, and ensuring that on-call work is limited?
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To what extent are staff regularly asked for input about individual and organizational psychological safety, physical safety, and organizational support around STS?