DOMAIN 2: CREATING AND SUSTAINING A SAFE AND SUPPORTIVE CULTURE
Item 8
Strategies:
- Put in place a clear protocol to utilize when a critical incident takes place. This should be focused on providing initial support and assisting with problem-solving to address staff needs in the initial aftermath of a critical incident.
- If feasible, consider allowing time off, breaks, or simpler duties to help support adaptive coping after a difficult case.
Implementation Resources:
Publications
- “Psychological First Aid for Children’s Advocacy Center Supervisors” is Psychological First Aid (PFA) that has been adapted and focused to make it specifically applicable to the CAC setting. PFA-CAC is a short-term response to a critical incident that involves the provision of support and comfort, with a primary focus on concrete problem-solving.
Select Action Plan to begin to organize and implement next steps.