DOMAIN 4: SECONDARY TRAUMATIC STRESS–INFORMED SUPERVISION

Item 18

To what extent do supervisors provide consistent emotional support to staff, considering their individual needs, histories, identities, and experience?

Strategies for Supervisors:

• Validate and normalize their feelings and responses
• Express empathy
• Allow expression of emotions and sit with the staff member in the emotion
• Thank the staff member for sharing
• Call attention to the staff member’s strengths in coping with the situation
• Ask if there is anything the supervisor can do to provide additional support

Select Action Plan to begin to organize and implement next steps.