DOMAIN 2: CREATING AND SUSTAINING A SAFE AND SUPPORTIVE CULTURE
Item 14
Strategies:
- Gather input from staff through both formal surveys and regular informal check-ins to ensure that the organization is promoting safety for the workforce and that the supports it is providing are meeting the needs of the current staff.
- Consider using Stephen Covey’s “Circles of Influence” to help staff understand what they can control, what they can influence, and what is not in their control as they provide feedback.
Implementation Resources:
Activities
- “Circle of Influence,” an exercise based on Stephen Covey’s work on Zones of Control, from thensomehow.com.
Assessments
- Trauma-Informed Climate Scale (TICS-10) on p. 191 of the Trauma-Informed Organizational Change Manual (2019) from the University at Buffalo Center for Social Research. This 10-item scale offers staff the opportunity to provide confidential feedback on issues including emotional safety, trust, and support at work.
Online Learning
- “Diagnosing Team Culture in Your CAC” is a recorded training module featuring a discussion about the question, “What distinguishes a pretty good team from an amazing team”? The answer is culture. Without a strong, positive, and psychologically safe culture, teams will never reach their full potential. This workshop explores the Team Leader View model from Team Coaching International that provides a comprehensive framework for assessing both the productivity and positivity indicators that influence a team’s success. (Available at no charge through the NCAC Virtual Training Center. Log in to access module.)
Select Action Plan to begin to organize and implement next steps.